Shipping policy

 

 

DELIVERY ZONES & CHARGES

Products
Our courier delivers throughout South Africa. All prices exclude delivery costs. Delivery costs are calculated at check-out. Please ensure that you are using the correct area code.

Hand tied bouquets & weekly flowers
Due to the fragile nature of fresh flowers, these items are only available within Cape Town CBD & surrounding areas.

 

DELIVERY TIMES

Bouquets
Orders must be placed by 1pm for next day delivery.
Deliveries are Monday to Friday between 9am-5pm (excluding public holidays).
Orders placed on the weekend & public holidays will be delivered on the following business day unless another weekday is selected.
You can select your delivery date on the checkout page. If this day happens to fall on a public holiday, the flowers will be delivered on the next business day.

Products
Delivery time will depend on your order and delivery location.
Delivery time for products are between 3-5 working days.

 

DELIVERY INSTRUCTIONS
It is the customer’s responsibility to ensure the address provided is valid and correct.
Special delivery instructions can be provided on the check out page.
We can not be held responsible for orders which miss their intended recipient.
Should no one be home to receive their order, the order will be returned to our studio for redelivery the next day.
We will inform you via email and wait for instructions on the second delivery.
Re-delivery will be charged as a second delivery fee.